If you get an error message or can't seem to be able to complete your order, here are some troubleshooting tips to help get your computer working with the PayPal payment processing system that we use at ZUZZY.

Your computer's date and time must be reasonably up to date and your browser must be configured to accept cookies.

SETTING YOUR COMPUTER'S TIME AND DATE

If the date and time on your computer are incorrect, you may get an error message when you try to access a secure site. Please complete these steps to ensure that your computer's date and time are correct:

1. Click 'Start' and then on 'Control Panel'. (On a Macintosh, click on the apple in the upper left-hand corner.)
2. In Control Panel double-click on 'Date and Time'
3. Adjust the date and time and click 'OK'

CONFIGURE YOUR WEB BROWSER TO ACCEPT COOKIES

In order to access PayPal's secure payment system, you must configure your web browser to accept 'cookies'. Following are instructions on how to enable cookies for various browsers. If your browser is not listed below, consult the Help section of your browser.

Internet Explorer browser version 6 or 7 users:

1. From the Tools menu, click 'Internet Options'.
2. Click 'Privacy'.
3. Make sure that the slider is set for Medium or just below.
4. Click 'Edit' (or "Sites') located near the bottom of the window.
5. On the line provided type www.paypal.com and click 'Allow'.
6. Click 'OK' to close the 'Internet Options' window.

For Internet Explorer browser version 5.5 and earlier:

1. From the Tools menu, click 'Internet Options'.
2. Select the 'Security' tab and click the 'Custom Level' button.
3. There will be a section labeled 'Cookies'.
4. Please make sure that both types are enabled, and click 'OK'.

To enable cookies using FireFox:

1. Open FireFox.
2. Click on Tools.
3. Go to Options.
4. Expand the Cookies Section.
5. Check 'Allow sites to set cookies'.
6. Click the "Exceptions" button.
7. Type www.paypal.com into the 'Address of web site' box and click the 'Allow' Button.
8. Go back through PayPal order process and try again.

To accept cookies using Netscape 7.0 in Windows:

1. 1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Privacy and Security' or 'Advanced'.
4. Under the Cookies heading, select either 'Accept (Enable) all cookies' or 'Accept (Enable) cookies for the originating website' radio button or 'Enable cookies based on privacy settings'.
5. Click 'OK'.
6. Go back to the Web and click 'Reload'. You should receive the most recent versions of our web pages.
7. Shutdown all browser windows and open a new one.

To accept cookies using Netscape on a Macintosh:

1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Advanced'.
4. Under the Cookies heading, select either 'Accept (Enable) all cookies' or 'Accept (Enable) cookies for the originating website' radio button.
5. Click 'OK'.
6. Go back to the Web and click 'Reload' . You should receive the most recent versions of our web pages.

To accept cookies using Mozilla:

1. At the top of Mozilla click 'Edit'.
2. In the drop down menu click 'Preferences'.
3. In the Category 'tree' on the left click the 'plus' sign next to 'Privacy and Security'.
4. Under 'Privacy and Security click on 'Popup Windows'.
5. If the box on the right for Popup Windows that states: 'Block unrequested popup windows' is checked:
6. Click the button for 'Allowed Sites'
7. In the window that says: 'Allow popups from the following web sites', add 'https://*.paypal.com'
8. Once you see https://*.paypal.com added to the 'Site' window, click 'OK'.
9. If the box is un-checked, continue to step 10.
10. On the left side Category 'tree' Under 'Privacy and Security' click 'Cookies'.
11. On the right side window in Cookies, click the 'radio' button next to 'Enable all cookies'.
12. Click 'OK'.